Q: Do I need an appointment to bring my pet in?

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A: If your pet is in need of our urgent care services, you do not need to schedule an appointment – in fact, we recommend that you bring your pet in as soon as possible, as we gladly accept walk-ins.  It is helpful if you are able to call us before you come in so that we can expect you and be prepared for your pet’s arrival. 

 

For wellness services, an appointment is strongly recommended.  We have appointments available from 12-7pm Mon, Tue, Wed, Friday, Sat, and Sun.

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Q: What does it cost to bring my pet in?

A: Our wellness exam fee (for healthy pets) is $60.  The urgent care exam fee is $99. Once our doctor has completed their exam, we will present you with a treatment plan that outlines the costs of care that are tailored to your individual pet’s needs. All payment is due at the time of service.  We are pleased to be able to offer both Care Credit and Scratchpay to provide convenient financing options for your pet’s care. 

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Q: Is it urgent or an emergency?

A: If your pet is showing any signs of illness or injury, including but not limited to: vomiting, diarrhea, not eating, limping, coughing, bleeding, straining to urinate, or lethargy - we recommend that you bring your pet in right away.  Even symptoms that may not seem severe initially can rapidly worsen and make treatment more difficult and costly. Our doctors will be able to assess your pet’s condition and provide the most appropriate treatment in a timely manner.

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Q: Do you see exotic pets?

A: Our hospital is not fully exotics-equipped, but we are able to triage and stabilize exotic pets that are in crisis and/or have had trauma.  If your pet needs further diagnostics or more advanced treatment, we will refer you to another hospital that has more specialized treatment capabilities for exotic pets.

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Q: Can I give my pet the same medications that I take?

A: Dogs and cats are not just small humans – while there are some human medications used for animals that are safe, many are not and some can be fatal if given.  Please do not give your pet any medication at home, unless specifically directed or prescribed by a veterinarian.

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Q: Why is an annual exam and wellness visit important?

A: Even if you don’t feel like your pet has any problems or issues, seeing a veterinarian at least once a year is very important, as our doctors do a thorough physical exam on your pet and may be able to identify issues and treat them before your pet becomes ill. 

 

A physical exam with a veterinarian can identify health issues that may not be apparent to owners. It also allows us to continue to prescribe your pet monthly flea and heartworm preventatives, which are extremely important to continue year-round in our area. It is always better to prevent disease than to wait until your pet becomes ill!

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Q: What vaccinations does my pet need?

A: The law requires that all dogs and cats be vaccinated for Rabies - however, there are also several other vaccines that are very important to keep your pet as healthy as possible. Puppies and kittens need to have multiple booster vaccines to ensure full immunity. Our veterinarians will give the most appropriate vaccines and schedule based on your individual pet’s needs.

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